Question 1

How far in advance do I need to order my wedding cake?

Accepted Answer

We encourage you to start the process 10-12 months in advance to ensure we have availability. Certain months can book up faster, therefore the earlier the better! To save your date, you will need to have completed an inquiry form and have paid the $100 deposit*.
 
*Deposit price may be variable to change

Question 2

Do you have gluten free, dairy-free, vegan, nut-free options?

Accepted Answer

Yes and no.
 
We do have Gluten Free options available for some of our cake flavors, all of our fillings except Oreo Mousse, and all of our icings. Please see any of the Flavor pages to see the specific GF flavors.
Most of our cakes and fillings do not contain nuts. However, we have a few options that do. We are not a nut-free kitchen and cannot guarantee there will be no cross contamination. We will try our best and have not had issues in the past. 
 
We do not currently carry vegan or dairy-free options at this time. We are sorry for the inconvenience. We are happy to recommend other bakeries that do have these as options.

Question 3

How do I order a Tasting Box?

Accepted Answer

Please fill out our Wedding Inquiry Form and note that you're interested in a cake tasting box, or give us a call to order one. Tasting Boxes do have limited availability each week and must be ordered by the no later than the Wednesday prior to pick-up if there is still availability.

Friday 10am-4pm or Saturday 10am-2pm Pick-up ONLY

Question 4

Can I set an appointment to come in and discuss details?

Accepted Answer

We are only allowing in-person appointments for couples that have already booked with us. Appointments usually aren't necessary for hashing out the details of the wedding -- We've perfected the art of emails and phone calls. But we understand that some people prefer to discuss in person. Our usual availability for these appointments are Wednesdays and Thursdays 10am - 3pm.

Question 5

Do you deliver? What does that process look like?

Accepted Answer

Yes!
 
Delivery starts at $100 for Saturday deliveries. Any week day, Sunday, or holiday delivery will be an additional cost. Any reception that is considered a "Flip" or requires us to drop off wedding items within a very small window will also be an additional cost that will be defined once we understand the details.
 
Once we acquire all information from you, we will be in communication with the event venue to plan delivery time and details. We require the event space to be prepared for our arrival with table, linens, flowers, toppers, etc in place. Upon arrival we will locate designated area or areas and provide any finishing details and/or decorations. An information sheet with flavors listed and rentals (if any) identified will be left as well as additional boxes for any leftovers.* 
 
*If you require more boxes or plan to save top-tier, please ask for more.

Question 6

Do you make everything for the cake?

Accepted Answer

We do have a large scale of materials available here at the shop, however even we have limitations. If we do not carry the item or materials to create item, you as the customer may need to provide it. We often encourage customers to provide toppers and toys to save on cost, due to us having to handmake many of the toppers or figurines. Some examples below are things customers have needed to provide for their cakes.
 
Examples: macarons, balloons, paper cupcake toppers, toys/figurines, fresh flowers, donuts
 
In your inquiry process, please ask availability if your images or design specification requires something like the examples provided above.

Question 7

When are full payment and finalization of details due?

Accepted Answer

Full payment and fianlziation of details are due 30 days in advance to wedding date. Please see Wedding Home page to see our ordering timeline.

Question 8

Do you offer other desserts for a wedding besides cake?

Accepted Answer

Yes!
We offer many options when it comes to something sweet for your special day. Please see the Desserts tab.

We also offer back-up/kitchen cakes. Back-Up cakes are cakes that are only cut and served and are not on display at the reception. Back-Up cakes can feed as many as you need.

Question 9

How many flavors/fillings can I have in my wedding cake?

Accepted Answer

Each of our regular sized tiers are two layers of cake with a filling in between the layers. For single-tier cakes, we offer up to two flavors of cake with an additional cost. Each tier is can have 1-2 fillings per cake flavor.

Question 10

Do I need a cake stand? Can I rent one?

Accepted Answer

No. You do not need a cake stand because each cake is placed on either a silver, or gold cake board which easily suffice for your cake table. In the case that you prefer a cake stand, we do have stands available of all sizes for rent. 
Cake stand rentals do require a deposit and fee.

Question 11

How do I gauge how many servings I need?

Accepted Answer

The first step is gauging how many guests you will have attending your wedding and if you want to have cake left over.
We typically suggest getting 20-30 servings more than the number of guests attending due to the fact that people often want seconds of our cake. 
So, if you are expecting a wedding for 130-140 people, we recommend purchasing a cake or dessert items to serve 150-160 people.

Question 12

Can I send in a photo of how I'd like my wedding cake to be decorated?

Accepted Answer

Yes! When you complete a Wedding Inquiry Form you will see a location to attach photos. Please include in the design details what elements of each image you like so we know what to look for in the cake designs.

If you do not have images at the time of completing the Inquiry Form, no problem! We will be in contact with you throughout the process and you are welcome to send us the images among the correspondence.

Question 13

How much will my wedding cake cost? How much do designs add to the cost?

Accepted Answer

On our Wedding Flavors/Pricing page you will see our base starting price for each size of cake. These base prices include a simple design.
Please see pricing page for more details.
 
Designs for cakes vary and the time put in to those designs vary as well which doesn't allow us to create a general pricing list. Once we understand what you are looking for, we will give you more specific pricing.

Question 14

How much do designs cost for wedding cakes?

Accepted Answer

Designs for cakes vary and the time put in to those designs vary as well which doesn't allow us to create a general pricing list. Once we understand what you are looking for with the design, we will give you more specific pricing.

Question 15

Do you do offer separated tiers or fake cakes?

Accepted Answer

We do not currently offer separated tiered or fake cakes. We believe they cost way time than they are worth and feel its best for our customers to not provide these.

Question 16

What happens if I need to change a detail or cancel order?

Accepted Answer

Changes can only be made 30 days prior to wedding date. If it is a change to location or delivery details, please contact us via email or phone. 
 
Cancelling an order can be made up until a week prior to pick-up or delivery with a possible full refund.

Question 17

How do I begin the Wedding Cake Process?

Accepted Answer

Great question! Call to order a tasting box with us. It is $20 and includes all of our cake flavors and filling flavors. Pick-up for those are Friday and Saturdays only. We do have a limited amount available and they must be ordered by the Wednesday before.

Once you've grabbed a tasting box and have tried the greatest cake ever (we believe). You will call or email us to book us and pay a $100 deposit. We will then start an official Wedding Order form.

From there, we will be in communication as your special day comes. Our incredible staff will guide you along the way.